System limit
System limits define the maximum number of entities a tenant can create. They protect platform stability and are independent of billing. Some items on the pricing page are marked as unlimited or pay-as-you-go. This means there is no billing cap, but internal system caps still apply to ensure fair use. We can review increases case by case.
Types of limits
System resource and entity caps
Maximum counts for objects such as applications, roles, organizations, connectors, and certain usage-based system resources such as total token consumption. These limits vary by plan.
Rate limit
Request-level protection applied per tenant. The general guideline is 200 requests per 10 seconds per tenant. If your traffic is legitimate and consistently exceeds this, we can evaluate an override case by case.
If your use case is valid and you hit a limit, contact us. This helps us adjust limits and support real-world scenarios.
Tenant-level limit protection
Dev tenants
Dev tenants provide free access for testing. To prevent abuse and to keep expectations clear, Dev tenants have fixed entity caps. If you need more, you can request an increase or upgrade to Pro for full access.
Dev tenants also follow a separate data retention policy.
| Feature | Entity limit |
|---|---|
| Access token cap (monthly) | 50k per mo |
| Applications | |
| Total applications | 100 |
| Machine-to-machine apps | 100 |
| Third-party apps | 100 |
| API resources | |
| Resource count | 100 |
| User authentication | |
| Social connector | 100 |
| Enterprise SSO | 100 |
| User management | |
| User roles | 100 |
| Machine-to-machine roles | 100 |
| Permission per role | 100 |
| Organizations | |
| Organization count | 5,000 |
| Users per organization | 100k |
| Organization user roles | 1,000 |
| Organization machine-to-machine roles | 100 |
| Organization permissions | 1,000 |
| Developers and platform | |
| Webhooks | 10 |
| Audit log retention | 14 days |
| Custom domains | 2 |
| Tenant members | 20 |
Pro tenants
Pro tenants get increased caps. These apply to items marked as “unlimited” or to add-ons.
| Feature | Entity limit |
|---|---|
| Access token cap (monthly) | 10M per mo |
| Applications | |
| Total applications | 100 |
| Machine-to-machine apps | 100 |
| OIDC/OAuth 3rd party apps | 100 |
| SAML apps | 100 |
| API resources | |
| Resource count | 1,000 |
| Permission per resource | 1,000 |
| User authentication | |
| Social connectors | 100 |
| Enterprise SSO | 100 |
| User management | |
| User roles | 1,000 |
| Machine-to-machine roles | 100 |
| Organizations | |
| Organization count | 100k |
| Users per organization | 100k |
| Organization user roles | 1,000 |
| Organization machine-to-machine roles | 100 |
| Organization permissions | 1,000 |
| Developers and platform | |
| Webhooks | 10 |
| Audit log retention | 14 days |
| Custom domains | 10 |
| Tenant members | 100 |
Enterprise tenants
Enterprise limits and features are fully customizable and defined in the contract. Contact us for details.